For years, Teamviewer.com has been my goto application for helping people with their computer problems. This isn’t the only option, so we are going to talk about Teamviewer and Zoom.us.

Teamviewer

You will download Teamviewer Quick Support

MAC: https://download.teamviewer.com/download/TeamViewerQS.dmg

PC: https://download.teamviewer.com/download/TeamViewerQS.exe

Once you install either version based on your OS, you will start the program.

The person on the other end will need the ID and Password that show up on screen.

I help entrepreneurs, business owners and freelancers solve problems. Whether you need me to guide you or solve something before me, I’ve got your back. Click here to learn more.
Oh, by the way, I can help you with this...
Click here to ask me a question »

Zoom.us

Zoom.us is a video conferencing tool, but you can also use it to give someone else control to your computer.

To do this, you will find “View Options” and “Request Mouse Control.” Here you can find some official info on the subject by clicking here.